Spark Stories at Facilities Management

SPARK Stories

The SPARK program is designed to support a culture that upholds and reflects the core values that define CSU Facilities Management (FM).

WE ARE EXPERTS
WE ARE CARING
WE ARE GOOD STEWARDS
WE ARE PROGRESSIVE
WE ARE COLLABORATIVE

The following FM employees recently received SPARK awards for demonstrating these values. The Employee Recognition Committee likes sharing these stories because they make us smile and we hope they will make you smile too. More importantly, we recognize that FM employees enact these core values on a daily basis in both small and grand actions. Often a SPARK action is demonstrated in consistently executing routine duties and responsibilities in exemplary fashion. Other times a SPARK action may occur through an above and beyond moment. SPARK encompasses a range of activities in various settings and roles across the university. It manifests regularly among FM employees, and this is one way to acknowledge that fact. We update these stories monthly, so check back next month for more examples of our employees shining through with their best selves. Also look for the stories and more SPARK info posted on the bulletin board in the north entrance of Facilities Management North.

What's a SPARK award and how do you get one? Read more about the SPARK program and how it works here.


Aaron Garcia / CARING - EXPERT - STEWARD

"Aaron and Landon are currently upgrading the BAS system at FSCN.  They did a fine job in educating the occupants on what the upgrade consisted of and the areas/equipment that were going to be affected.  They were very polite, considerate, and professional while working in occupied areas."


Beatrice Schaulin / EXPERT

"Bea was a part of a sub-team tasked with deep cleaning the UCA building during the month of August. She and her co-workers went above and beyond completing multiple projects at a very high level of competency."


Becca Mueller / CARING - EXPERT - COLLABORATIVE

"Becca assisted CAS with code review and ADA compliance work to allow a student to take a class offered in the Adams Atkinson arena, in an area that was not accessible.  She worked with the college to provide a temporary classroom and also assisted with a plan for a permanent solution to the problem."


Beverly Morgan / CARING - EXPERT - COLLABORATIVE

"Hello Facilities Folks!

I would like to nominate a Facilities Management employee for the SPARK Program recognition.  My CSU work location is 601 S. Howes Street, RICRO (2nd floor).  Our star employee from the Facilities Department is Beverly Morgan.  Beverly exemplifies the core values that CSU, and your department, would like to see in all CSU employees. 

Beverly’s work ethic is stellar and her attention to detail is keen.  My office enjoys Beverly’s cheerful disposition during every single work day chore. I realize rotations occur every three months for your employees.  Please know that Beverly will be dearly missed by the RICRO staff.

Please consider Beverly for the SPARK Award.  If you would like further conversation about how much we appreciate Beverly, please feel free to call/email me.

Go RAMS, Angie"


Brad Hestdalen and Dusty Leckler

"At last minute notice, we had a couple people gone from the crew. Brad and Dusty stepped up to take care of all cleaning duties, we needed to get done in the buildings. With a smile and a great attitude!"


Brian Baltazar / CARING

"Brian was on site when a co-worker was injured and provided support to the employee and assisted with getting the employee medical treatment. Thank you Brian for being there to help!'"


Casey Kennedy / CARING - COLLABORATIVE - STEWARD

"Casey had been going to the stadium during the days just before game day to help make the stadium ready for the event. Mike Roberts contacted me and asked if Casey would be willing to help before every game and that Casey was doing a very good Job. Casey readily agreed to do so, volunteering to help before each game. Volunteering to help pre-game canvas stadium clean up."


Christina Miller / EXPERT - COLLABORATIVE

"Christina is a great resource at our Customer Services/Key desk, her customer service skills are excellent and also present when she works with our trades staff."


Dana Schoonmaker and Ed Iker / EXPERT - COLLABORATIVE

"There was a large steam/heating water leak at Chemistry Research. Dana and Ed were pivotal in helping clean up and locate glycol to repair and fill the hot water system back up so it could function properly for the building. They were collaborative and an expert in doing so."


Denver Hernandez / CARING

"Denver was on site when a co-worker was injured and provided support to the employee and assisted with getting the employee medical treatment."


Ed Lemieux / CARING - COLLABORATIVE - STEWARD

"Ed displayed great team work during the most recent glycol leak in one of our team’s buildings. Ed was not called to help with the clean up as it was out of his area. Ed showed up anyways and helped his team mates finish the clean up. It was awesome to see Ed willing to go out of his way to help his team mates. It was great to see my team work together and communicate in fashion that was productive and rewarding. I was late showing up to the clean up, and I am very proud of them for working together without me having to be there for supervision."


Gregory Mark / CARING - COLLABORATIVE - EXPERT

"Volunteering to help pre-game canvas stadium clean up." AND "Gregory informed his supervisor of a potential safety, equipment damage, and task performance issue. During the course of repeated shortening of the hose on the quick clean in Clark C wing, the hose had become too short to clean the entire restroom and the risk was that stretching the hose to its full length could possibly pull the equipment down the stairs into the restroom, causing damage to the equipment or injury to the operator."


James Horvath / CARING - EXPERT

"James has been doing an excellent job maintaining the newly redone floors in the grad rooms in the C wing of Clark building."


Jim Kron / CARING - COLLABORATIVE

"Helping with a short deadline, sharing a resource for the campus good. Jessica Kramer had a monumental task the Friday before the first Home Game of the 2019 football season.  Most of the gameday parking lots on campus require a notice that the lots will be closed on gameday to non gameday parking, and Jessica personally needed to post these signs.  Jim Kron generously offered up the use of his utility cart to Jessica, who would have otherwise spent the afternoon walking from parking lot to parking lot.  Jim's caring and collaborative act both facilitated getting the signs posted in time, as well saving Jessica considerable wear and tear on her sneakers."


Josh Tompkins / CARING

"Josh was on site when a co-worker was injured and provided support to the employee and assisted with getting the employee medical treatment. Thank you Josh for being there to help!"


Kim Stitt / CARING - COLLABORATIVE - STEWARD

"Kim is a brand new employee with very little knowledge or training on equipment or spill clean up. But she displayed a calmness and willingness to help and learn in any way possible when one of our buildings experienced a glycol leak. She communicated with her team mates, jumped on a piece of equipment that she had not run before and provided a helping hand in completing the clean up. It was great to see my team work together and communicate in fashion that was productive and rewarding. I was late showing up to the clean up, and I am very proud of them for working together without me having to be there for supervision."


Kirsten Smith / COLLABORATIVE

"During an unexpected absence of co-worker, Kirsten jumped in at the key desk to assist with coverage and creating "cut-lists" for new keys which she had not done before. Kirsten asked for help and jumped in and learned how to order keys in order to avoid a backlog of key requests and provide good customer service in an area that is not typically her daily responsibility. Thank you Kirsten!"


Laurie Everett / CARING - COLLABORATIVE - STEWARD

"Volunteering to help pre-game canvas stadium clean up." AND "Laurie volunteered to help another team member with his tasks, allowing him the ability to attend a training class."


Lee Sesker / CARING - COLLABORATIVE - EXPERT

"Over the weekend while working the football game, lee noticed that one of his peer was in distress.  He stopped what he was doing and started asking her if she was ok and when she had a hard time responding, he called 911 immediately.  His fast response probably saved her a lot of pain."


Linda Basurto / EXPERT - CARING - COLLABORATIVE

"Linda was awarded this spark award on behalf of her team mate Marissa Koski. Marissa nominated Linda for a spark award for Linda's cleaning abilities. That Linda was caring enough about her job to maintain her area and leave her task looking great for her team mate that followed her in the schedule. It is great to see my team work together and communicate in fashion that was productive and rewarding. It is wonderful to see my team start to recognize each other for a job well done and hold each other accountable. All great attributes to a successful team. "


Marissa Koski / COLLABORATIVE - STEWARD - PROGRESSIVE - EXPERT

"Marissa worked cohesively with her team to clean up a large glycol leak at the end of her shift. She provided and received communication with her teammates, worked as a great team mate by jumping on an open machine and help contain the spill in a safe and effective manner. It was great to see my team work together and communicate in fashion that was productive and rewarding. I was late showing up to the clean up, and I am very proud of them for working together without me having to be there for supervision." AND "This Spark award is for helping at the stadium on very short notice.  Your help really helped the stadium crew; they would have never been able to get the restrooms and concourses done in time before the game.  Nobody likes to clean the stadium but everyone that went to help did so with on goal in mind and that was to help their fellow peers.  We went over, got it done and it looked awesome!"


Vince Kintzley / EXPERT - CARING

"Vince has been helping out at IDRC for several months. Even though this is not his regular assignment, he takes the time to do the job well and not just hurry to complete a task."


Megan Gaston / CARING

"Promoting mid-day lunch break and inviting others to join. Believed to increase productivity and mindfulness for those who take a break and engage. Indicative of community building activities with in facilities."


Mike Broadbent

"Mike Broadbent emailed and then spoke with a vendor who was reported as acting inappropriately while conducting training.  Mike educated the vendor about our Core Values and Principals of Community and established expectations moving forward. I appreciate the way Mike stepped forward to manage this situation. Thank you Mike for upholding our Principals of Community!"


Olivia Flores / EXPERT - CARING - COLLABORATIVE - PROGRESSIVE

"This Spark award is for helping at the stadium on very short notice.  Your help really helped the stadium crew; they would have never been able to get the restrooms and concourses done in time before the game.  Nobody likes to clean the stadium but everyone that went to help did so with on goal in mind and that was to help their fellow peers.  We went over, got it done and it looked awesome!" AND "Olivia was asked to help her lead finish a difficult floor cleaning project. She completed her daily tasks and went and helped him complete the floor scrubbing. I appreciate that she can be helpful and collaborate with any of her team mates at any time. She has proven to be a great asset to building a great team culture. It was great to see my team work together and communicate in fashion that was productive and rewarding."


Paul Hornbeck / EXPERT- CARING

"Paul has stepped into cover scrubbing the quads in Visual Arts while team ten is without a lead to cover that task."


Quinn Nye / EXPERT - CARING - COLLABORATIVE

"Quinn is always so helpful and happy.  Anytime I have an issue or I need something he is always available to help me.  He is very patient and we have worked together to solve issues that come up not to mention his little songs that he sings.  He brightens up the work day!"


Wes Monroy-Scoggins / COLLABORATIVE

"Wes in his short time has made significant strides in working with our customers, especially customers waiting on equipment repairs affecting the space they work in (AWER) Great collaboration between Wes, customers, and our trades’ personnel. Thanks Wes for everything you do!"


Paul Newman / CARING - STEWARD - COLLABORATIVE

"Paul went out of his way to get a customer information about where to purchase extra feminine product dispensers which facilities would not stock or be responsible for." AND "Paul was complimented by staff for going the extra mile helping replace desks back into the GTA room in Clark C wing 207C and D. Just want to thank you again for your help getting the flooring completed and furniture moved back into our GTA offices.  That was very much appreciated, and above and beyond as far as I’m concerned.  We are all in this together, so it’s appreciated when we help each other." AND "Paul has been a great asset to team 10am. He brought many helpful insights to the team and showed his supervisor a few new tricks in calendar as well as some equipment training. Thank you Paul for all you have done helping team members and your supervisor while working with Team 10 am. We'll miss you!"


Sandy Ortiz / EXPERT - STEWARD - PROGRESS

"There are two reasons to give this employee a spark award

1-On June 28th we had approximately 75 class room tables and 200 chairs, to move out of 8 classrooms for the carpet cleaners, who by the way we're early, Sandy made sure her tasks was completed in a timely manner, to be sure she could be on site to help out with the moving of desks and chairs.

2-Team 11p took over the Nancy Richardson design building right after it was completed. Sandy makes sure her area is as clean as the day the building was opened, always going further than her duties require."


Susan Glass / EXPERT - COLLABORATIVE - CARING

"Susan has a true team spirit! She frequently sends someone from her team to help when we are short staffed at Moby. She makes things smooth with her excellent communication. Thanks Susan!" AND "Susan has been willing to send help to any team in need and she does so quickly! She has been willing to run short herself to help a teammate whenever in need, showing great collaboration and how much she cares."


Tet Sanchez / EXPERT - CARING - STEWARD - PROGRESSIVE - COLLABORATIVE

"We here in dispatch agree and appreciate Tet Sanchez’s leadership going above and beyond by showing us that he genuinely cares about our questions and concerns.  He expresses effective communication by always listening and giving us his full attention.  He is approachable and keeps an open door policy whenever there is an issue or we have a technical question that we are having trouble finding the answers. Tet provides honest feedback and willingly shares his knowledge to help us resolve any issues or problems." 


Lindsay Brown / CARING - COLLABORATIVE - PROGRESSIVE

"Extended efforts above and beyond expectations in developing process and coordinating forms around answering RFC's on our P3 engagement, most specifically on the JFEH project. Per AE and P3 partner, Involvement instrumental/ critical in being able to maintain the project schedule, quality of work flow which promotes the P3 partnership through the development process."


Loriann Guzman / CARING - COLLABORATIVE - EXPERT

"Loriann is constantly requesting feedback and work diligently to provide the needed information on work orders for us. The collaboration between our groups is great! Additionally the help we have been receiving with scheduling our many outages. Thanks Loriann for everything you do!'" AND "Loriann researched the heating issues in our building, contacted the appropriate Facilities person and called back with information. We appreciate Loriann's attention to the details, following through to a solution, and providing an update on the situation! Nominated by Sherri Lebeda."


Rudina Morales

"Rudina finished the Supervisor Development Program. As a lead, Rudina completed all twelve classes for the certificate, which is very impressive."