Contacting Custodial Services:
Custodial Services can be reached at all times. For emergencies and planned activities, call dispatch at 970-491-0077 or call 970-491-0100 after hours.

Hours of Operation

Daytime requests are accepted between 7:00 a.m. and 4:00 p.m., Monday through Friday. Custodians work in two main shifts Monday-Friday: Day Shift – 5:00 AM-1:00PM; Evening Shift – 4:00 PM-12:30 AM.  Services are not provided on weekends unless prior arrangements have been made.   Services are not provided on holidays when the campus is officially closed. 

Available Services

Buildings are cleaned using the following priority list: Restrooms, Classrooms, Entranceways, Hallways, Laboratories, Offices, Locker/Changing Rooms, and Swimming Pools. Paper towels and hand soap are not provided for use in laboratories, breakrooms, or kitchenettes; the department must purchase them. Contact building services for vendor information.

Cleaning Priorities 

Snow removal (when needed), restrooms, Locker/Changing Rooms, Swimming Pools, Classrooms, Entranceways, Hallways, Laboratories, and Offices. Due to budgetary constraints, the frequency of some of the services has changed effective September 3, 2024. Please see the attached list of details on the Custodial Cleaning Frequency. 

The prioritization of snow removal in cleaning operations is of the utmost importance. Our custodians are committed to clearing snow and spreading ice melt up to a range of 20ft from the entrances and ADA accessible areas to ensure safety and convenience for all.

Carpet Cleaning Requests

Carpet cleaning is a non-routine, fee-for-service task that is coordinated by Building Services. To request a quote for carpet cleaning, please use RamWorks to start a request for a quote. Once the form is received, Building Services will provide a fixed-cost quote for the cleaning. Customers wishing to proceed with carpet cleaning must accept the quote and complete the process through RamWorks. Once the requesting department approves funding, the work will be scheduled. Every attempt will be made to schedule the carpet cleaning during the timeframe given in the request. For questions or concerns, please comment within RamWorks.   

Window Cleaning 

Window cleaning is a non-routine, fee-for-service task coordinated by Building Services.  To request a quote for window cleaning, please use RamWorks to start a request for a quote. Vendors can take up to three to four weeks to provide a quote. Once the form is received, Building Services will provide a fixed-cost quote for the cleaning. Customers wishing to proceed with window cleaning must accept the quote and complete the process through RamWorks. Once the requesting department approves funding, the work will be scheduled. Every attempt will be made to schedule the window cleaning during the timeframe given in the request, weather permitting. For questions or concerns, please comment within RamWorks.

Window Blind Cleaning

To request a quote for window blind cleaning, please use RamWorks to start a request for a quote. Vendors can take up to three to four weeks to provide a quote. Once the form is received, Building Services will provide a fixed-cost quote for the cleaning. Customers wishing to proceed with window blind cleaning must accept the quote and complete the process through RamWorks. Once the requesting department approves funding, the work will be scheduled. Every attempt will be made to schedule the window blind cleaning during the timeframe given in the request, weather permitting. For questions or concerns, please comment within RamWorks.    

Locking and Unlocking Doors

Building custodians are responsible for unlocking and locking all building entries on the main campus, as well as select classrooms within the building. Buildings are unlocked by 7:00am and locked by 10:00pm Monday-Friday. Actual building lock-up time may vary depending on occupant needs and class scheduling.  Only those buildings scheduled through the campus scheduling office will be unlocked on weekends and holidays. As a matter of university policy, custodial staff will not unlock or provide access to buildings or offices after hours, including weekends and holidays.  Individuals requiring access to buildings after hours, on weekends or holidays shall have pre-approved keys or card access as required or must contact the building proctor or department head to gain access.

Pest Control – Indoors

Service is provided through a private contractor at no expense to the building occupants. If you need this service, please call 970-491-0077, and a time will be scheduled to perform the service.   

Any special pest control services in labs or other critical locations will be provided on a fee-for-service basis.