Submit a Custodial Request
Use RamWorks to request custodial support, specialty cleaning, quotes, or non-routine services.
Custodial Services
Custodial Services supports campus facilities through routine cleaning, snow removal support near building entrances, fee-for-service specialty cleaning, building lock and unlock coordination, and indoor pest control assistance.
Urgent Custodial Support
For urgent custodial issues that need immediate attention, contact Facilities Dispatch.
Cleaning Frequency
Review current custodial cleaning frequency information and service-level details.
Hours and Availability
Review request hours, custodial shift times, and weekend or holiday service availability.
Requests Accepted
Monday-Friday, 7:00 a.m.-4:00 p.m.
Custodial Shifts
5:00 a.m.-1:30 p.m.
4:00 p.m.-12:30 a.m.
Weekend and Holiday Service
Services are not provided on weekends unless prior arrangements have been made.
Custodial services are not available on official campus holidays.
Available Services
Snow Removal
Snow removal is a high priority within custodial operations. Custodial teams clear snow and apply ice melt up to 20 feet from building entrances and in ADA-accessible areas to help ensure safe pathways.
Routine Cleaning
Buildings are cleaned using a priority-based approach that includes restrooms, classrooms, entranceways, hallways, laboratories, offices, locker/changing rooms, and swimming pools.
Carpet Cleaning
Carpet cleaning is a non-routine, fee-for-service task coordinated by Building Services. Start a quote request in RamWorks, then accept the quote before scheduling.
Window Cleaning
Window cleaning is a non-routine, fee-for-service task. Vendors may take three to four weeks to provide a quote. Scheduling depends on weather and funding approval.
Window Blind Cleaning
Request a quote in RamWorks. After the quote is accepted and funding is approved, service will be scheduled as available.
Locking & Unlocking Doors
Custodians unlock and lock main campus building entries and select classrooms. Buildings are typically unlocked by 7:00 a.m. and locked by 10:00 p.m., Monday-Friday.
Pest Control – Indoors
Indoor pest control is provided through a private contractor at no cost to building occupants. Special services in labs or critical areas may be fee-for-service.
Cleaning Priorities
Custodial work is prioritized based on safety, access, building use, and campus service needs.
Custodial work is prioritized in the following general order: snow removal when needed, restrooms, locker/changing rooms, swimming pools, classrooms, entranceways, hallways, laboratories, and offices.
Note:
Due to budgetary constraints, the frequency of some custodial services changed effective September 3, 2024. Please see the cleaning frequency resource for details.
Frequently Asked Questions
Find quick answers about weekend service, specialty cleaning, after-hours access, and indoor pest control.
Are custodial services available on weekends?
Not by default. Weekend services require prior arrangements, and custodial services are not provided on official campus holidays.
How do I request carpet, window, or blind cleaning?
Submit a quote request through RamWorks. After Building Services provides the quote, the requesting department must accept it before the work can be scheduled.
Can custodial staff unlock buildings or offices after hours?
No. After-hours access is not provided by custodial staff. Individuals must have pre-approved key or card access, or work through their building proctor or department head.
Who do I call for indoor pest control?
Call 970-491-0077 to schedule standard indoor pest control service.