What Operations Supports
Operations oversees the maintenance, repair, and improvement of all academic, administrative, research, and campus infrastructure. Services include engineering, design, renovations, and maintenance of building structures, electrical and mechanical systems, fire protection, HVAC/R, plumbing, keyless access, door operators, custodial services, waste and recycling, landscaping, and paving.
This section also manages district energy and utility systems, billing, and campus support for facility use and access.
Start Here: Find What you need
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I need to submit a RamWorks request
Submit maintenance, repair, custodial, grounds, utility, or facility service requests through RamWorks.
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I need help routing a request
Contact Customer Service/Dispatch for help with service requests, routing, and general Facilities Management support.
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I need campus service information
Find information about custodial services, recycling, keys, outdoor services, utilities, trades, and other campus support areas.
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I need to contact Operations leadership
View Operations managers and supervisors by service area and find the right contact for your question.
Operations Sections
Sandy Sheahan
Associate Vice President, Operations
Building Services
Manager: Anita Dunkelman
Building Services supports custodial operations, campus cleanliness, waste collection, recycling, and daily building care across CSU facilities.
Customer Services
Manager: Lori Barker
Customer Services helps route service requests, supports dispatch needs, manages key desk information, and assists with campus event service coordination.
Key Desk Information & Resources →
Customer Services →
Special Events on CSU Campus →
Outdoor Services
Manager: Rodney Gillespie
Outdoor Services maintains campus grounds, landscapes, turf, trees, snow response, heavy equipment, and outdoor service areas.
Outdoor Services →
Grounds Services →
Heavy Equipment & General Services →
Integrated Pest Management →
Remodel and Construction Services
Assistant Director: Dan Kozlowski
Remodel and Construction Services supports campus renovation, construction, small project coordination, and space improvement needs.
Trades Maintenance Services
Manager: David Tilton
Trades Maintenance Services supports electrical, HVAC, plumbing, fire protection, structural maintenance, and building system repairs.
Not sure where to start?
Operations can help route maintenance, repair, service, and facility support questions to the right team.