Key Desk Information & Resources
The Facilities Management Key Desk supports key requests, key returns, lock change requests, and related access services for faculty, staff, and students.
Hours of Operation
Monday through Friday
7:00 a.m. to 5:00 p.m.
Contact Information
During normal business hours:
970-491-0099
Requesting Keys
Key requests for faculty, staff, and students must be submitted through RamWorks.
Deposit
Facilities Management does not require a deposit. However, some departments may have established internal access or key control requirements.
Pick Up
The departmental key manager will be contacted when the key is ready.
Keys may be picked up at the northeast entrance to Facilities Services Center North, located at the corner of Pitkin Street and Mason Street.
The key recipient will be required to show valid photo identification.
Lock Change Request
Submit a Fee for Service request through RamWorks.
Before a lock change is initiated, a thorough review of the affected area is performed. Requests are reviewed with the requesting party to avoid compromising access for others who may need entry.
Note: Lock change requests may be refused when the change impacts access by maintenance, security, or environmental health personnel.
Returning Keys
Individuals leaving the University or transferring to another department must return their keys.
The keyholder may request a receipt detailing the keys returned directly to the Facilities Management Key Desk.
Note: All keys remain the property of Colorado State University. Failure to return keys may result in legal action.
Lost or Stolen Keys
The Key Desk and the appropriate department head must be notified when an employee has lost keys or if keys have been stolen.
The keyholder must report lost keys to the Facilities Management Key Desk.
Department Key Managers are responsible for ordering replacement keys. Charges may be imposed if re-keying is required.